KENT-BASED BRANDED MERCHANDISE FULFILMENT SUPPLIER
Our branded merchandise fulfilment service lets you order in bulk and have stock sent out as you need it. We supply your products, store them in Faversham and handle deliveries across the UK.
We store and manage branded merchandise for businesses with bulk stock and regular deliveries to organise. Your products are held at our Faversham site, where we pick, pack and send out orders to your branches, offices, event venues or individual recipients.
Your team can request what’s needed without finding space for the full order or packing and forwarding boxes from the office.
Where the required stock is available, we normally aim to pick and pack orders on the working day they’re received, provided there’s enough time to process them. We’ll agree the notice needed for your account.
Standard delivery generally takes one to two working days after dispatch, depending on the carrier and destination. We recommend allowing a little extra time before an event.
Orders can be submitted using an agreed email format, with the products, quantities, delivery address and required arrival date.
For an ongoing programme, we can also discuss a dedicated buying portal. The setup would depend on your account and how your business needs to place orders.
Your stock is held securely at our site in Faversham, Kent. The amount we hold is agreed around expected demand and how regularly you’ll need orders sent out.
We carry out regular stock checks, provide updates at an agreed frequency and let you know when replenishment is needed. This helps you plan the next order before the remaining stock runs out.
We pick the products and quantities you’ve ordered and pack them ready for dispatch. This can include individual merchandise boxes or larger deliveries for your branches and events. Contents and packaging are agreed at the start.
Where same-day or next-working-day dispatch is agreed, it depends on stock being available and the order reaching us in time. We’ll confirm the notice needed for your account.
We arrange onward delivery to the addresses you provide. Stock can stay with us between orders, with the quantities you need sent to each location.
Dispatch confirmation and tracking details can be provided for each order, so you can follow its progress and keep the receiving team informed.
We built and manage an online purchasing portal for a national housebuilder’s branded merchandise range. It gives the business live stock visibility and spend monitoring across its UK branches.
We also take responsibility for keeping that range stocked. We purchase their regular branded products in advance, store them at our Faversham site and arrange replenishment as stock is used. Their team can leave the production orders, storage and stock management to us.
When a branch places an order through the portal, they pay for the merchandise they order at that stage. We then pick, pack and dispatch it from the stock we’re already holding. For those stocked products, there’s no need to arrange a new production run each time a branch needs a top-up.
Once we’ve built a working relationship with a company and understand its regular requirements, we can discuss a similar arrangement. This could include your own buying portal, with us managing stock levels and purchasing merchandise ahead of expected orders. The range, quantities held and payment arrangements would be agreed for your account, depending on what works for both businesses.
You can read more about this and our other customer relationships on our personal service page.
We can source and supply the branded merchandise you want to hold in stock, including the artwork and branding. We can also discuss packaging for boxes that need to be assembled and sent out regularly.
For repeat products, we can quote for replenishment while you still have stock available. Let us know about changes to your logo, product range or expected demand before the next production run is arranged.
Storage charges and any minimum term depend on the volume and size of the stock, how long it’s likely to be held and how regularly it moves.
Picking, packing and dispatch costs depend on the number of items in each order, the packaging involved and the expected number of shipments each month. For ongoing programmes, we can provide a breakdown at different volume levels once we have those details.
Delivery may be included in the fulfilment cost or charged separately, depending on your agreement with us. We’ll confirm what’s covered and any additional delivery charges beforehand.
Your quote will set out what’s included, along with any merchandise or packaging being supplied.
Tell us which branded products you want to order, the quantities and roughly how many shipments you expect each month. Include the usual delivery locations and any box assembly requirements or event dates.
If you’re not sure which product to choose from our website, tell us what you’re looking for and we can suggest some options.
Call 01795 890900 or send an enquiry.
